Data connections - Bank
Connecting a Bank Account
What is this?
You can connect your bank account to your digital tax software using Open Banking. Once connected, your transactions are imported automatically, saving you the time of entering them manually.
Why connect your bank account?
Connecting your bank means your income and expenses appear in the software automatically, keeping your records up to date throughout the year. This makes it much easier to categorise transactions, review your figures, and stay on top of your tax position without manual data entry.
How to connect your bank account
- Go to Profile & Settings and select Data Connections.
- Select the Connected Accounts tab and click Connect new account.
- Confirm your personal details when prompted.
- Search for or select your bank from the list.
- You will be asked to approve access via Moneyhub, our Open Banking partner. Follow the on-screen steps to authorise the connection.
- Log in to your online banking and select the account or accounts you want to connect.
- Choose an import start date. We recommend selecting 6th April (start of the tax year) to import transactions from the start of the current tax year.
- Once complete, your transactions will begin importing automatically.
Some banks — such as Chase — are app-only and do not support connections via a web browser. If you receive an error when connecting on a desktop, try the same steps from your mobile phone. The process will open your banking app instead.
What happens after connecting?
Once your bank is connected, new transactions will appear in your software automatically. You can then categorise them against your business sources (see categorising transactions). You can also import historical transactions if you need to go back further than your selected start date.
Removing a bank connection
If you need to remove your bank connection, this is done directly through your bank rather than through the software. Log in to your online banking and look for the section that manages connected apps or Open Banking permissions.
Having trouble connecting?
If you are having difficulty connecting your bank account, try the following:
If you are on a desktop, try again from your mobile device.
Make sure you are using the correct online banking login details.
If the issue persists, you can upload a CSV bank statement manually as a workaround while the issue is investigated. See the article Importing a Document for guidance on how to do this.
If none of the above resolves the issue, contact the Digital Tax Software team through the Help icon in the product so we can investigate why the connection is not working.
Watch our video for step by step instructions
Need help?
If you are still unsure or need further help you can contact your accounting firm or our Digital Tax Software support team by submitting a ticket at the bottom of the page.
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